LifeCenter and Lifeline of Ohio
Digitizing Operations for Improved speed, Quality, and Compliance
As part of their joint collaboration, LifeCenter and Lifeline of Ohio sought a solution that could accomplish two main objectives:
- increase the speed and quality of the donation process, and
- improve reporting for regulatory compliance, particularly related to communication, donation documentation, training, and certification.
Meeting both of their requirements, the two organizations chose TrackVia over other providers for its ability to be customized, flexibility to support all employees, affordability, and clean look.
“TrackVia has improved the accuracy of our data. In the past it was a chore for our coordinators to document issues in real time. Now, they can just open the mobile app or website, check a few boxes and they are done.” – Michael Fite, Business Intelligence Analyst